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📌 First clean note: Your first clean may take 1–2 hours longer to bring your home up to our standard. We'll note this in your quote.
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PickNiks Cleaning — Service Agreement
Privacy: Cleaners will not go into drawers or cupboards unless instructed.
Liability: All employees hold Public Liability Insurance. All care taken but no responsibility for pre-existing damage.
Property condition: Please ensure the property is in a reasonable state before service. Excessive mess may incur additional time charges — you will always be notified first.
Products: A $5 surcharge applies per Express or Full Refresh clean if PickNiks supplies products. $10 surcharge for commercial cleans. Vacate cleans always include products.
Payment: Invoiced after each clean, payment due before next service.
Cancellations: Please notify us as soon as possible if you need to reschedule. You will always be notified if a booking is moved or cancelled on our end.
Keys & security: All keys and access codes are stored separately from address information and never shared with third parties.
Feedback: We want you happy. Contact Nikki directly with any concerns — not the cleaners — so it can be handled properly.
By submitting this form you agree to PickNiks Cleaning's conditions of service.
📧 Your quote will be emailed within moments. Valid for 7 days.
